Contact Us
Got a question about one of the casinos we've reviewed, spotted something out of date, or want to flag a new site for us to look at? We'd rather hear from real readers than guess what people want to know, so this page explains the best way to reach us and what we can actually help with.
How to reach the team
The quickest way to contact us is by email at [email protected]. We read every message personally and try to reply within a couple of working days, though busier periods can mean a slightly longer wait. Please include as much detail as you can — the casino name, the page you were reading, or a screenshot if something looks wrong — so we can look into it properly.
What we can help with
- Corrections or updates to offer details, editorial ratings or free spins terms on any brand we cover
- Suggestions for casinos not currently featured on Non Gamstop Casinos
- Feedback on your own experience with a listed operator, positive or negative
- General questions about how we research and rank sites
- Reports of broken links, outdated bonus terms, or factual errors
What we can't help with
We're an independent comparison site, not a casino operator, so we can't process withdrawals, resolve account disputes, verify your identity documents or answer questions about a specific deposit or bonus credited to your account. For those issues, you'll need to contact the casino's own support team directly, as they hold your account details and transaction history — we don't.
If you're concerned about your own gambling, or want to understand the tools available to manage or limit play, our Responsible Gambling page is a better starting point than this contact form.
Before you get in touch
Many common questions are already answered elsewhere on the site. If you're trying to work out which casino suits you, our full rundown of non GamStop casinos in the UK covers rankings, bonuses and games in one place. If you want to know more about who writes and researches these pages, that's covered on our About Us page, and the rules that govern use of this site sit in our Terms and Conditions.
A note on accuracy
Bonus terms, free spins offers and wagering requirements at casinos not on GamStop change frequently, and operators sometimes adjust terms without much notice. If you spot a discrepancy between what's listed on Non Gamstop Casinos and what a casino actually offers, telling us helps every other reader too — it's one of the most useful things you can email us about.
All gambling content on this site is intended for readers aged 18 and over.